---
title: "How to reset a forgotten password?"
canonical: "https://youcan.shop/en/help/store-creation/reset-a-forgotten-password"
locale: "en"
author: "Hicham Lotfi"
published_at: 2023-10-04T10:54:19+00:00
updated_at: 2023-10-04T10:54:19+00:00
categories: ["Store Creation"]
breadcrumb: ["<span class=\"yc-header-color\">YouCan</span> Help Center", "Store Creation", "How to reset a forgotten password?"]
---

# How to reset a forgotten password?

If you forgot your password, do not worry, **YouCan** allows you to easily reset it and gain access to your account again.

To do so, click on [Forgot Password?](https://seller-area.youcan.shop/admin/password/reset) then you will be redirected to a new page:

1. Enter your store name.
2. Enter the email associated with your store.
3. Click “Send” to receive a link to reset your password.
4. You will receive an email with a link to reset your password.
5. Click on “Reset your password”.
6. Type in your new password.
7. Click “Reset” to complete the process.

To avoid this kind of situation. You can use **password management tools** specially designed to help you never forget your password. The way they work is quite simple, they give you a secure space where you can save the passwords of all the accounts you use, and if you ever forget your password, you can check them. With this kind of online service, you only have to remember one password. Also consider using online software that generates secure, unique passwords for you to use.

To further secure your **YouCan** account, avoid using personal information in your password or using the same password in your internet accounts. The password should also contain special characters, numbers, and letters in both upper and lower case.

You can watch this [video](https://www.youtube.com/watch?v=_vmP1gKjQYw) to know how to reset your **YouCan** store password.
