Mochi: Your AI Assistant for Managing Your YouCan Store

Mochi is YouCan's AI-powered assistant, designed to make managing your online store easier and faster by helping you handle your day-to-day tasks.

Instead of searching for settings or navigating through different sections of your dashboard, you can interact with Mochi in natural language, just as you would with a personal assistant, and tell it what you want to accomplish.

There's no need to write complex prompts or have any technical knowledge. Simply describe what you need, and Mochi will help you get it done inside your store.

Even better, Mochi understands the language you communicate in, whether it's Arabic, Moroccan Darija, French, or English. It also understands the context of the dashboard page you're currently viewing. For example, if you're browsing a product page, you can simply ask it to update "this product" without having to mention its name again.

In short, Mochi turns store management from a series of steps and settings into a simple conversation that gets things done.

Mochi does more than just answer questions. It can help you perform a wide range of actions directly inside your online store. Here are some of the key things you can do with it:

1. Manage Products and Inventory with Ease

Add products, update their details, delete listings, manage product variants, and adjust inventory without going through every step manually.

For example, you can ask Mochi to:

• Add a new product with its basic information.
• Update a product's name, description, or price.
• Add new product variants.
• Update stock quantities.
• Delete products you no longer want to sell.

Practical examples:

"Add this product to my store, set its price to $199, and write an engaging description highlighting its main features."

"Change the price of the Elena bag to $249, add black as a color option, and set its available stock to 30 units."

And that's just the beginning!

2. Create Professional Product Images with AI

Product images play an important role in how your products are presented and how appealing they are to potential customers.

With Mochi, you can generate new product images from text prompts or enhance images you already have.

Simply upload your images and ask Mochi to edit them or create different variations. For example, you can:

• Replace the background with a clean white one.
• Create more attractive marketing visuals.
• Generate multiple variations of the same image.
• Adapt your images to different advertising and display formats.

You can upload up to 4 images in a single message and generate up to 4 variations per image, choosing from 6 different aspect ratios and formats, including square (1:1), portrait (9:16), and landscape (16:9).

Practical example:

"Change the background of this image to white while preserving the product's details and quality."

This makes it easier to create professional visuals for your product listings and marketing campaigns without starting from scratch every time.

3. Build Complete Landing Pages in Minutes

Landing pages are essential tools for increasing sales and improving the performance of your advertising campaigns.

Instead of building your page section by section, you can ask Mochi to create a complete landing page for your product, including an order form. It will then open the page directly in the Page Builder, where you can review and customize it.

You can also ask Mochi to update specific sections, improve the content, or adjust the design without having to rebuild the entire page.

Practical example:

"Create a landing page for rose soap, including an engaging headline, product benefits, product images, customer reviews, and an order form."

Once the page is ready, you can review it and customize it to match your store's branding.

4. Find Orders and Manage Customers

Running an online store requires keeping track of orders and customer information. Mochi makes it easier to access this information and handle related tasks.

You can use it to:

• Search for specific orders.
• View order details.
• Create new orders and update their statuses.
• Create new customer records.
• Add and update customer addresses.

Practical examples:

"Find all orders placed this week."

Or:

"Create a new customer using the following information and add their delivery address."

5. Create Coupons and Promotional Offers

Planning a weekend promotion? Want to offer customers a discount to encourage more purchases?

Simply ask Mochi to create discount coupons and manage promotional offers, including upsells and product categories.

Practical example:

"Create a 10% discount coupon valid throughout the weekend."

Instead of navigating through multiple settings, just describe the promotion you have in mind, and Mochi will help set it up.

6. Analyze Sales and Track Your Store's Performance

Managing a successful online store isn't just about handling daily tasks. It's also about understanding your numbers and keeping track of your performance.

Mochi helps you access your store data and get insights into your sales, earnings, and balance, without having to search for this information manually.

For example, you can ask:

• How many orders did I receive this week?
• What were my total sales over the last few days?
• How much profit has my store generated?
• What's my current store balance?

Simply ask your question in natural language, and Mochi will help you find the information you need.

7. Manage Your Store Settings from One Place

Beyond products and orders, Mochi can also help you handle several other aspects of your store, including:

• Creating and editing menus.
• Managing store pages and the homepage.
• Managing customer reviews.
• Setting up shipping zones and rates.
• Updating checkout settings.
• Managing your store languages.
• Working with product metafields.
• Accessing your YouCan invoices.

This means you no longer have to search through your dashboard every time you need to find a particular setting. Just tell Mochi what you want to do.

8. Get Help and Answers Without Leaving Your Dashboard

Having trouble using a YouCan feature? Need help configuring a specific setting in your store?

You can ask Mochi directly about any feature or setting in your Seller Dashboard. It can use the YouCan Help Center to provide relevant answers and guide you through the process.

And if it can't resolve your issue, it can help you create a support ticket so the support team can follow up on your request.

That way, you can get the assistance you need without leaving your dashboard or searching for answers yourself.

Mochi is designed to be easy to use, even if you've never worked with AI tools before.

Just follow these steps to get started:

1. Log in to your YouCan Seller Dashboard.
2. Find the Mochi icon in the top navigation bar.
3. Open the chat and type what you want to accomplish, or record a voice message.
4. Mochi will analyze your request and present an execution plan.
5. Review the proposed plan and approve it to let Mochi get to work.

You don't need to write technical prompts. The clearer your request, the easier it is for Mochi to understand exactly what you need.

Tip: If you have a complex task, try breaking it down into smaller requests. You can also ask Mochi to refine the results step by step until they meet your expectations.

One of YouCan's key priorities when developing Mochi was ensuring that merchants remain in full control of their stores.

Mochi doesn't automatically apply changes as soon as it receives your request. Instead, it first presents an execution plan explaining what it intends to do, giving you the opportunity to review and approve it.

Here are some of the controls built into the experience:

You approve every action: Mochi won't start making changes to your store until you approve the proposed plan.

Plan expiration: If you don't approve a plan within 30 minutes, it expires automatically. No changes will be made to your store.

Undo your changes: You can revert changes made by Mochi within 24 hours using the Undo option.

Voice interaction: You can record voice messages of up to one minute and listen to your recording after sending it.

Manage multiple tasks: You don't have to wait for Mochi to finish its current task before sending another request. Simply add new messages to the queue, and Mochi will process them one by one.

All these features give you a more flexible experience while keeping you in control of everything that happens in your store.

You can chat with Mochi and get answers from the Help Center for free.

However, tasks that involve performing actions inside your store, creating landing pages, or generating images require AI Credits.

The number of credits used depends on the type of operation. Here's how it works:

1 USD = 100 AI Credits

Generating one image = 9 AI Credits

• Every store receives a certain number of free replies per day.
• Failed operations and tasks canceled before execution are not charged. However, images that have already been generated will still consume credits.

This means you can use Mochi for everyday questions at no cost and save your AI Credits for more advanced tasks.

While Mochi can help you with a wide range of store management tasks, it's worth noting that some features are not currently supported.

For now, Mochi is available through the web-based Seller Dashboard and is not yet integrated into the YouCan mobile app.

It's also available to store owners only, not staff accounts.

Mochi currently cannot perform certain actions, including:

• Processing refund requests.
• Managing store themes.
• Managing domains.
• Installing or managing apps.
• Managing payment methods.
• Managing staff accounts and their permissions.

Mochi is also designed to help you perform tasks and access your store data, rather than provide independent business consulting, such as setting product prices or developing a marketing strategy for your business.

As the experience continues to evolve, YouCan is working to make online store management smarter and easier.

Whether you want to add a product, create professional images, build a landing page, or keep track of your orders and sales, you can now get many of these things done through a simple conversation with Mochi.

And here's the best part: YouCan is giving you 50 free AI Credits so you can try Mochi and explore everything it can do for your store!

Try Mochi now