How is the Amount Due calculated?
The amount due is based on your store's sales, according to the following fee structure:
- COD Payments:
- 0.5% fee per order until you reach $5,000 GMV
- After exceeding $5,000 GMV, the fee is reduced to 0.25% per order
- Online Payments (Stripe / PayPal ...)
- 1% fee per order until you reach $5,000 GMV
- After exceeding $5,000 GMV, the fee is reduced to 0.5% per order
When is the invoice generated, and how is the amount deducted?
An invoice is generated every time your Amount Due reaches $25. The system automatically deducts the $25 from your store balance once the invoice is issued. If you don't have enough balance, you must add $25 credit so the invoice can be paid immediately.
What happens if the invoice is not paid?
If you do not pay the invoice once it reaches $25, your dashboard will be suspended for 7 days. If the seller continues to avoid payment after the suspension period, the store will be blocked until the invoice is paid.
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